Shipping policy

SHIPPING POLICY AURELIA FIELDS

At Aurelia Fields, we believe beautiful things take time. Every single piece is handled with the utmost care  carefully inspected, beautifully packaged, and thoughtfully prepared for its journey to you. Because our collections are highly sought after and hand-curated rather than mass-produced, our shipping times reflect a mindful approach to fashion. It might take a little longer than fast-fashion standards, but we promise it will be worth the wait.

Nothing here is rushed. Every package is treated like a gift.

PROCESSING TIMES

Due to high demand and our strict quality-control standards, orders typically take 2-4 business days to be processed and beautifully packed before they are dispatched.

  • Step 1: Once your order is on its way, you will receive a confirmation email containing your unique tracking number.
  • Step 2: Your parcel will be delivered to the exact address provided at checkout. Please double-check that your name, street, house number, and postal code are entirely correct.

TRACKING YOUR JOURNEY

As soon as your package begins its journey to you, we will send you:

  • A tracking number
  • A direct link to follow its progress
  • Helpful updates via email or social media (depending on how you prefer to stay in touch)

 To see where your pieces are right now, please visit our Track Your Order page.

DELIVERY TIMES

We are delighted to ship our collections worldwide. Below are our average delivery estimates across the globe: 

Region

Estimated Delivery Time

Europe

2 - 3 Weeks 

Australia & USA

2 - 3 weeks

Rest of the World

2 - 5 weeks

Note: While most orders arrive on the earlier side of these estimates, occasional delays can happen due to high international transit volume, customs clearance, local courier backlogs, or seasonal holidays. We gently ask for your patience your beautiful pieces are safely on their way.

IF YOUR ORDER SEEMS LATE

If your package is taking a little longer than expected, please rest assured. A slight delay almost always means it is simply passing through customs or moving through a busy local courier network, not that it is lost. It is completely normal for tracking updates to pause for a few days before suddenly updating again during international transit.

If your estimated delivery window has fully passed, please reach out to us. We will look into it immediately checking the tracking data, contacting the carrier on your behalf, and giving you an update specific to your region. You will never have to navigate the waiting process alone; we are here with you every step of the way until your package safely arrives at your doorstep. Your trust and support mean the world to our community.

IMPORTANT DETAILS: ADDRESSES & CUSTOMS

  • Accurate Information: Please ensure your shipping address is entered completely and accurately at checkout. If a package is returned to us due to an incorrect or incomplete address, or if it remains unclaimed at your local sorting office, we are more than happy to help coordinate a redelivery (please note that reshipping fees may apply in these cases).
  •  Customs & Import Duties: Because we ship globally, international orders may occasionally be subject to local customs fees, import duties, or taxes levied by the destination country. These charges are determined by local authorities and remain the responsibility of the recipient.

 

CONTACT US

If you have any questions, need assistance, or just want to check on a shipment, we are always happy to help:

  • Email: contact.aureliafields@gmail.com
  • Instagram: @aurelia.fields_official
  • Address: 

    1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110